Cecil was right there doing the job when I moved to a new townhouse this past March. The work was professionally completed as described in our initial meeting. I had a problem with the lift several months later and Cecil was here the next day to fix it for me. The staff at 101 Mobility/Nashville are friendly, courteous and very well versed in the work they do for people. I would recommend them to anyone without hesitation.
I was so thankful to find a company to service my self installed stair lift. Many local mobility companies will only service lifts that they installed themselves. My service tech did a great job with the repair!
Honesty, price, dependability, and making sure I am comfortable with my product and how to use and maintain it. Both the salesman, Cecil, and the installer, Cody, were professional, yet down to earth and authentic.
Quality of lift itself. Pre installation evaluation and recommendations of Mr Rainey. Cody’s installation and instruction on use of the lift. Help with dealing with state inspector!!! Thanks to all. C. Burger
Clear sales presentation, good communication throughout the process to ensure that our platform would fit with the lift (it went very well), and very nice friendly installers who did the job neatly and quickly.
Professional services, understanding of a person's financial situation, no hard sell, great and friendly installation. He was very thorough when finished, explaining everything well and made sure I knew how to use the chair safely before he left.
From beginning to end each person I dealt with from 101 made the process of ordering a new Hoyer lift for our daughter a breeze. Each individual was professional, courteous and prompt. I was surprised at all the different products 101 Mobility offered. This was our first experience with 101 and it won't be our last. Looking forward to working with you in the future and Thank you for meeting our Daughters needs and making sure Her caregivers can give the best care that our Daughter deserves.
If you have mobility issues, you guys have the products that people need. The instillation service is great. The employees are very courteous and teach you how to use the product before they leave and you guys service your products that you install.
I was very pleased with all my contacts with 101 Mobility, especially with Cecil, Cody and Ricky. I am looking forward to finishing the work I ordered. I will be out of town next week but will call to make an appointment for them to come back. Thank you for your help. Laurine W. McKinney, 684 Pebble Springs Drive, Franklin TN.
Was very impressed with the professionalism of the company from salesman to installers. Installers were prompt professional and courteous. Displaying an excellent work ethic and pride in doing a professional job. Cleaning as they proceeded they kept the worrk area neat during the entire installation. It was a pleasure working with 101 Mobility and I would highly recommend them to anyone needing a lift installed.
I needed a wheelchair lift for the back of my mom’s car. I appreciated all the help deciding on the best product and for the prompt response in ordering what I needed. The installer was prompt, neat and took the time to make sure I was comfortable in the proper use of the lift. I highly recommend this company and will use their services again if I have further needs.
We needed a ramp and bathroom modification for two brothers. Mr. Raney worked with us and got the job done within the time span that was promised. The work was excellent. I have already passed along contact information to my co-workers in the DIDD program.
I really love my ramp. It makes my life much easier getting into and out of the house. It's very sturdy amd the incline is just the right angle for me.
The folks I dealt with from estimate to scheduling to installation were
Knowledgeable and professional and friendly. Thanks for a job well done!
Everyone we dealt with at 101 Mobility were top notch! Cecil did a great job evaluating our needs and explaining the equipment choices available, and made a couple of trips to our home to answer questions. There was no pressure to purchase anymore that what we needed. The installation team were prompt and courteous and answered a million questions while I watched the installation. They gave up a thorough demonstration of the equipment and answered more questions before leaving.
Tiffany Major was a life saver for me. I had ordered a universal sling from another company for my patient going on a cruise. At the last minute, I received notification that the item would NOT ship in time. I was panicked and called several other providers without any luck. I finally reached Tiffany and she listened to my issue and went right to work. She was able to find a sling and called right back to let me know she would have it shipped overnight. The item worked great and I had it in time for the trip.
Jerry and Cecil,
Just a quick note to let you know how exceptional the sales and installation experience with 101Mobility was. You were very attentive to our needs, and provided the perfect solution for our situation. Chris and I can not thank you enough.
V. Sullivan, Nashville, TN
I highly recommend 101 Mobility, as their service has been excellent. After I broke my ankle and found it would take 2 months to recover, I called them and they immediately came over to my daughter’s house where I was staying, and did an appraisal. In 2 days, the ramp was up so I could get to the doctor. It has given me freedom to go out with friends as well and enjoy the sunshine. The ramp is sturdy and has railings to hold on to and it looks nice on the house.